Use only one eTicket for a group of up to 8 passengers under the same reservation and for all of your travel segments there's no need for separate tickets for each traveler or leg of your trip. I want to purchase more than one 7-Day or Monthly Pass but the app will not let me. Select 'My Events', then tap the event youd like to transfer tickets for Your ticket will be in My Account 3. Ticketmaster has rolled out a new set of digital tools to let consumers legally transfer tickets to friends and family members. metrolinktrains.com/customer-service/refunds/. Tap view barcode to show the mobile ticket barcode to fare enforcement personnel. Your phone is your ticket. You'll accept the transfer to view them on your phone. We have noticed that there is no longer an easy way to upload your Ticketmaster Mobile Go tickets to our platform. eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. Our venues are PCI compliant, giving you the highest available security to ensure that your account information is completely secured and protected. A: We recommend turning your screen brightness to the highest setting. An email with password reset instructions is on the way. No need to wait for the postman to deliver your tickets. When you get to Enterprise Center, present your smartphone to the guest services representative to have your ticket scanned. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. How you make your booking may affect how you get your eTicket, but once you have it in hand, you're ready to board the train. https://www.ticketmaster.com/h/privacy.html. Finish your listing in order to sell your ticket! Help! Mobile tickets are easier, safer and better than print-outs or paper tickets. No paper. For Train Routes Not Requiring Reservations (such as the Capitol Corridor). What if my entire party is not with me when I am ready to enter the venue? Purchased tickets to attend 3 Toronto Bluejays games in August, but our flights to Toronto have been cancelled by the airline and we aren't able to attend now. Customer Number 800-745-3000 - by the Numbers. Let's try a different question. 12. Will my mobile ticket allow me to transfer to connecting buses? If the ticket hasn't been accepted, there's still time! Cloudflare Ray ID: 7a195d883963c2eb Just click 'Contact Us' below to find out how to submit a query. Manage cookies. Scan your contactless ticket and explore with Metrolink. Answer (1 of 3): Not sure. Select 'view upcoming events' and select the event you want to sell your ticket for. Station Ticket Counter: The ticket agent will print out your eTicket* for you. _ @ " $ # ,). When users chose to transfer a digital ticket, the bar code on the original ticket is stripped and reissued on the receivers tickets. To transfer tickets, users first sign in at http://www.ticketmaster.com to pull up their account information. Tap here. Per Ticketmaster, the program is based on the ability to reissue the bar codes that are printed on digital tickets. Please note, it may be printed on the ticket or pdf more than once. # $ % & ' ( ) * + , - . Go for the option Select a printer and then select Print as PDF. How do I get a presale or offer code? but there is no QR code on the ticket in my apple wallet. With the Metrolink App you get CONTACTLESS TICKETING! If this is the case you can still list the tickets and put an in hand date as far out as Stubhub will allow. Ticketmaster Smart Queue; Browse Popular Topics. If you are an iPhone user please click here for the iOS instructions. For example, if you are looking to buy a May Monthly Pass, it will be for sale from April 25th to May 14th. | 2 p.m. Tap Transfer, select the ticket/s you would like to send, and enter the recipients info. What is the sales period for the Monthly Pass in the Metrolink App? Get flash sales, Amtrak Guest Rewards promotions and account updates sent directly to your inbox. The 7-Day Pass will expire at 3:00am following the seventh consecutive day from purchase. Everyone can enter on their own, explore the venue, and you can meet at your seats. If your travel plans change, youmust contact Amtrak before the train you originally booked has departed. This website is using a security service to protect itself from online attacks. Go to solution Mobile Tickets Have No Barcodes I bought two tickets to a New York Islanders game at Nassau Coliseum. Use your ticket. Tap 'Manage Tickets', select the ticket(s) youd like to send and enter the recipients info Apple Wallet and Google Pay are apps on your phone that allow you to store your game tickets for safe keeping. Well send an email to your recipient to accept their tickets in their account A: We recommend that you view and add your tickets to your phones wallet at least 48 hours before the event. Upon request, simply show the activated ticket screen with changing colors to the fare enforcement personnel. A: Yes. Once you view it in the Ticketmaster app, your ticket is automatically saved so it's always ready to be scanned, even in offline mode. You must use the paper value tickets to board the train. Q: What if my phone breaks, dies, or is lost/stolen before I arrive? Do not click checkbox. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Just make sure you activate a ticket for every member of your party. Yes. iPhone Select 'My Events' Select the event you have booked for Android Tap the three bars on the top left corner of the app Select 'My Events' Select the event you have booked for Mobile Website Your ticket has you covered. It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary. Above the QR code, the Ticketmaster logo rotates through the screen. Your phone is your ticket on game day! If tickets have not already been printed, then My IRFU Account will generate a barcode when the tickets are retrieved. Q: What if I forward tickets to the wrong person, can I recall the tickets? Have your mobile ticket (QR code) prominently displayed before approaching the gates. How Do I Use Them? A: Ticketmaster makes it easy to send tickets to everyone in your party in advance. Don't worry, you'll have your ticket on your phone by event day. Yes, when you access your mobile ticket in the Ticketmaster app you will see the option to Add to Apple Wallet (iOS) or Google Pay (Android) on the front of your ticket underneath the QR code and event information. Do I already have an account? Details on how to manage your tickets and utilize the mobile entry options can be found by viewing our digital resources above. You will not be able to make any purchases or changes until your phone service is restored. If you do not know the email address associated with your account, need to update your email address or have additional questions, please contact the Gators Ticket Office. By continuing past this page, you agree to our Terms of Use. This version includes performance improvements and bug fixes. We will send password reset instructions. What if I do not have a smartphone, or if my phone battery dies on game day? Before arriving at the game, download your tickets to Apple Wallet or Google Pay. An eTicket will be issued if you are traveling one-way, round-trip or multi-city on the same eTicketing enabled route. Passwords are case sensitive. Select Manage Tickets, then tap the event you would like to transfer tickets for. Step 1 Download our App from the App Store or Google Play. The action you just performed triggered the security solution. Disappointing experience with no updates to fix!! Metrolinks terms and conditions governing the purchase of mobile tickets and use of the app are listed, click here. If I purchased my tickets from Ticketmaster, can I still access them through the UF Athletics app? Your tickets are stored in the Metrolink App. Q: What if my entire party is not with me when Im ready to enter? If tickets were already printed, then your IRFU Account will display the existing barcode. However, it is much easier to send each attendee their individual ticket. All rights reserved. How do I get my eTicket if I purchased at a station ticket counter, Amtrak kiosk or over the phone? 2/10/2023: The use of software that blocks ads hinders our ability to serve you the content you came here to enjoy. What is Apple Wallet and Google Pay and how do I get it? The Metrolink app will not work or be supported on an Android operating system below 4.4 (KitKat). Yes, you are able to swipe through your available tickets at the venue if your entire party is present. If you're taking a Capitol Corridor train, changing your travel plans is a little different, so we've included those details too. There are weird errors that seem impossible to resolve. Tickets remain active for the duration of your trip. The Metrolink App has several advanced features that are currently not supported in Apples Passbook. What is My Florida Gators Account Manager? Do I need to create one? Your friends will get an email to accept their ticket. Every ride counts as an Amtrak Guest Rewards member. PDF or hard stock ticket: The barcode can be located under the barcode symbol. Ticketmaster mobile tickets do not provide barcodes, only QR codes. 1. Get your tickets within 10-14 business days. and If you have never logged in before or dont remember your password, please click the Forgot Password? Follow these steps: 1. Choose 'transfer Tickets'. Log-in to your ticket account. I am not able to resell through Ticketmaster, but when I go to list on Stubhub it asks for a barcode, there is no option to list with a QR code and there is no upload option. Once they accept the transfer via the email sent to them, they can login to their account and view and save their mobile barcode to their own device. Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security . Tickets should arrive no later than 7 business days after they've been printed. Simply visit the box office at the venue upon arrival. If they do not have one already, they can easily create one in just a few minutes when they accept their tickets. It freezes or constantly spins. Please make sure to select the orientation 'Landscape' in order for the barcode to be fully captured. - Activate before you board. An automated email will be sent to your recipient to accept their tickets right in their account. - Get alerts about your favorite events, artists, bands, and venues. Topics covered: retail tech, e-commerce, in-store operations, marketing, and more. Open the ticket and click on the options button on the right of your screen. Ticketmaster mobile tickets do not provide barcodes, only QR codes, Re: Help! However, of course starting over fixes nothing. Fare enforcement personnel will inspect mobile tickets visually by checking the color-changing bar ticket screen on your device, or may ask to view/scan the barcode on your activated ticket. Please check with your employee transportation coordinator to see if your company participates in the program. What Android devices will not be able to run the Metrolink App? Tap, show, and get into events easily with SafeTix. Let Retail Dive's free newsletter keep you informed, straight from your inbox. Still having some issues? What about my parking passes? Its easy, just follow these steps: If I would like further help understanding managing tickets, who do I contact? The difference is: from the station ticket counter or Amtrak kiosk, each eTicket is issued based on the individual passenger's name, not reservation number; each eTicket contains up to two travel segments only. A: A Mobile Ticket or QR Digital Ticket is a convenient and flexible way to receive and manage tickets while increasing protection against paper ticket fraud and allowing for a more contactless entry at arenas. If you have multiple tickets on your account for your group, swipe left on your barcode after scanning to access the additional tickets. 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